Free Download: Sample Letters for Dispute Resolution
Download free templates of dispute resolution sample letters you can use to gain your consumer rights, e.g. withdrawal, online shopping, subscription traps & scam and cancellation.
Sample Letter Withdrawal
Not happy with the goods you ordered, or are they too small? When shopping online, buying from door-to-door salespeople or ordering by telephone, you benefit from a 14-day right of withdrawal.
Cancelling a online subscription
People who use services such as online newspapers or streaming services over a longer period of time usually take out an online subscription. You can use our sample letter to cancel subscription contracts.
Template Withdrawal: Contracts with or by Minors
Children and young people under the age of 18 have limited legal capacity. We explain the legal situation regarding contracts with minors.
Phone Sex Scam: Phonemax & Mediascape
In dubious letters and text messages, consumers are asked to pay for alleged phone sex. More about the phone sex trap.
Template Subscription Trap
Contracts are not always legally compliant. We reveal the tricks. Our sample letter helps you defend yourself against subscription traps.
Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Innovation Council and Small and Medium-sized Enterprises Executive Agency (EISMEA). Neither the European Union nor the granting authority can be held responsible for them.
